The Virgin Atlantic Name Change Policy is an essential guideline for passengers who need to correct or modify the name on their flight ticket. When booking a flight, it’s crucial that the passenger’s name exactly matches the name on their passport or government-issued identification. However, errors such as misspellings, incorrect initials, or name changes due to marriage or legal reasons can occur. Virgin Atlantic understands that mistakes happen and provides a straightforward, passenger-friendly process for name corrections and changes.
The Virgin Atlantic Name Change Policy allows travelers to correct spelling mistakes or update their names for legal reasons, ensuring that the name on the ticket matches official travel documents. The policy distinguishes between a name correction and a name change.
A name correction typically refers to fixing minor errors, such as typos or misspelled names (e.g., “Jhon” corrected to “John”). On the other hand, a name change involves updating the name due to marriage, divorce, or official legal changes.
It’s important to understand that Virgin Atlantic does not permit full ticket transfers. This means passengers cannot transfer their tickets to another individual by simply changing the name. The policy only allows legitimate corrections or updates for the same traveler.
Minor corrections are the most common type of request under the Virgin Atlantic Name Change Policy. The airline allows passengers to make small changes if their name has been entered incorrectly during booking.
For example, if your name on the ticket reads or if a middle name is missing, Virgin Atlantic permits you to fix it. Passengers must contact the airline as soon as possible after noticing the error.
If the correction is requested within 24 hours of booking, Virgin Atlantic generally allows the change free of charge. However, requests made after that period may incur a small administrative fee, depending on the fare rules and route.
Passengers can make such corrections through Virgin Atlantic’s Manage My Booking portal online or by calling customer service.
In cases where the name must be changed completely due to legal reasons, Virgin Atlantic provides a process for a major name change. Examples include:
A passenger getting married and wanting to update their surname.
A traveler undergoing a legal name change process.
A person changing their name after a divorce.
For these cases, passengers must present valid documentation, such as:
A marriage certificate
Divorce decree
Court order for legal name change
Updated passport or government ID showing the new name